Return to Help Index| Order Status | |
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| Has my order shipped? | |
We do our very best to ship your order the same day it is placed. If you do not hear back from us regarding a backorder or item confirmation then you can consider your order shipped. You can always email our sales email ([email protected]) or call our office toll free @ 1-888-989-9090 |
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| How do I change quantities or cancel an item in my order? | |
| Your web order will be locked once it has been placed. To make any changes please email [email protected] or call our office toll free @ 1-888-989-9090. | |
| How do I track my order? | |
| If there is a concern with your shipment, please give us a call and we can track your order for you. | |
| My order never arrived. | |
Please Contact us if your order never arrived. |
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| An item is missing from my shipment. | |
| Please contact customer service for assistance tracking your shipment or to confirm a missing item on an order. You can email [email protected] or call our office toll free @ 1-888-989-9090. | |
| My product is missing parts. | |
| Please contact customer service for assistance if your product is missing pieces. Most often, the missing piece is still in transit. If there are any issues please email [email protected] or call our office toll free @ 1-888-989-9090. |
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| When will my backorder arrive? | |
| We will email or call you to confirm backordered items. Please email [email protected] or call our office toll free @ 1-888-989-9090 for an update on lead times and expected arrival dates. | |