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Order Status
Has my order shipped?
 

We do our very best to ship your order the same day it is placed.

How do I change quantities or cancel an item in my order?
 

Please contact us should you need to make changes to you order at 780 450-0976 or at sales@sportfactor.net.

How do I track my order?
  If there is a concern with your shipment, please give us a call and we can track your order for you.
My order never arrived.
 

Please Contact us if your order never arrived.

An item is missing from my shipment.
  Please contact customer service for assistance tracking your shipment.
My product is missing parts.
  Please contact customer service for assistance if your product is missing pieces.
When will my backorder arrive?
  Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.